AccuSource strives to provide only the most current and accurate screening information that is available. As a Consumer Reporting Agency (CRA) under the Fair Credit Reporting Act (FCRA) we provide all applicants with the ability to dispute the information reported as part of your background check. Circumstances may arise requiring additional research, therefore we have implemented a Dispute Resolution Process to ensure a timely review of all disputed backgrounds.
After reviewing your report should you find information you believe to be inaccurate or incomplete, we encourage you to file a Consumer Dispute. At AccuSource, we understand these situations can sometimes be disheartening, and we’ve created an easy process for you, however, to initiate this process we do require some assistance from you.
A reinvestigation of your disputed information will be conducted free of charge. Once a dispute request has been received, AccuSource, Inc. will notify the company who originally requested your background check. The potential employer will be aware that you have initiated a dispute regarding information on your background report and they will be updated accordingly.
During the dispute process, AccuSource, Inc. will re-investigate all the items in question by contacting the source of the disputed information. Per the FCRA, a consumer reporting agency has 30 days from the date the dispute was received to conclude the dispute process.
Upon completing the investigation, a representative from our Compliance Department will contact you regarding the results of your dispute and provide you with a copy of your updated consumer report. In addition, the Human Resources department who ordered the original background request will also receive a copy of your updated consumer report.
Under the FCRA, you have certain and specific rights regarding your consumer report. To review these rights, please download the following document:
In order to initiate a reinvestigation and start your dispute, you must complete the following form and provide a clear copy of your government issued photo identification. You may follow the link below to submit this information electronically.
For your convenience, you may print the form and fax or send via mail. You may download the Dispute Resolution Form here:
NOTE: If the submitted copy of your photo identification is missing or is not clear, the reinvestigation may be delayed
1204 E. Ontario Ave. Suite 102-140
Corona, CA 92881
If you have any questions regarding this process, please feel free to contact us toll free at 888-649-6272, or via email at email@example.com.
AccuSource Compliance Department