Contact Us
Got a question about a bonus offer, spotted something that needs updating, or want to flag your own experience with a licensed US casino site? This is where to reach us. We read every message, though as a small editorial team we can't always reply instantly.
How to reach us
The quickest way to contact Online Casinos is by email at [email protected]. Send us as much detail as you can — the casino name, the offer in question, or a link to the page you're writing about — and we'll get back to you as soon as we're able. We don't currently offer live chat or phone support; email is the only channel we monitor.
What we can help with
- Corrections or updates to bonus terms, editorial ratings, or offer details on any of the casinos listed on this site
- Questions about how we compare and rank operators such as Raging Bull, Uptown Aces, Ignition, and the other brands featured here
- Suggestions for casinos or topics you'd like us to cover
- General feedback on the site, its content, or its usability
What we can't help with
We're an independent comparison site, not a casino operator. That means we can't process deposits or withdrawals, access your player account, resolve a dispute with a specific site, or verify your identity for KYC purposes. Those matters need to go directly to the casino's own customer support team, using the contact details published on their site. We also can't offer legal, financial, or gambling-addiction counselling — for that, our Responsible Gambling page lists where to find real support.
Reporting an issue with a listed casino
If you've had a problem with withdrawal times, a bonus that behaved differently than advertised, or anything else involving a casino on this page, let us know. We use reader feedback alongside our own research to keep listings current — it's one of the ways we catch when an operator changes its terms, tightens wagering requirements, or adjusts a headline offer like the ones shown above. We can't intervene on your behalf with the casino itself, but reports like this directly shape what we publish and how we rank operators over time.
Before you get in touch about a bonus
A lot of the questions we receive are answered in the bonus terms themselves. Before emailing us about a specific offer — say, a deposit match or free spins package — it's worth checking the casino's own terms page for details on wagering requirements, maximum cashout limits, eligible games, and expiry dates. These conditions sit with the operator, not with us, and they can change without notice. If you still have a question after checking, send it over and we'll do our best to clarify what we know from our own research.
A note on who we are
Online Casinos is an independent site covering online casinos available to US residents. We don't operate any of the casinos we list, and we're not a gambling operator ourselves. You can read more about how we approach our reviews and rankings on our About Us page, and our full site terms are available on the Terms and Conditions page.